Shipping & Returns

Shipping:

All products should be ready to ship in 7-10 business days. I try to ship as soon as possible, but in the event I run out of an ingredient and have to order more, I will let you know when to expect your skin magic to arrive.

I keep my products refrigerated until day of shipping, so it may still be a bit hardened when it arrives to you (depending on temperatures outside) so if it is, just let it sit out in room temperature for a bit, and it will soften right up!

Returns:

If for any reason your product arrives damaged, or you are displeased with it, please let me know within 5 days of it arriving to you. I am more than happy to ship replacements for damaged products! 

If product is damaged: Please send me an e-mail with a photo of the damage, so I can file a claim as soon as possible with USPS/UPS and get your replacement sent out to you.

If unhappy with product: Please send me an e-mail, within 5 days of arrival, with a brief description about why you are dissatisfied with your purchase (so I know what to do differently in the future!) and we will work out getting you a refund as soon as possible.